Shipping policy

The customer is responsible for the shipping and handling of the exchanged item(s). We encourage you to get a tracking number for your package, as this can help our team provide a specific estimate for when you can expect your Exchange Code to be processed.

    •    Items damaged by customer in opening the package are not eligible for exchange.

    •    Original shipping fees are non-refundable.

*Please allow 3-7 business days to process your exchange once it is received at our warehouse.